FRAUD ALERT! ATTENTION DEBIT CARD HOLDERS!
During the last few weeks, there has been almost daily mention of the “DEBIT CARD BREACH” at Schnucks' Supermarkets in the media. Since this is primarily a local company, almost all the cards that were compromised belonged to people in the St. Louis area. This breach has impacted many of our customers and we have contacted or will contact you either by phone or letter if your account was involved.
The magnitude of this breach has required us to temporarily block transactions authorized by a signature in all states, excluding Missouri and neighboring metro Illinois. Transactions utilizing a PIN will still be honored.
Please know that we understand that something of this nature is disconcerting. We also know how frustrating it can be when you attempt to conduct a transaction and you discover your card has been blocked. For this, we offer our sincere apologies.
We will provide more details on this matter as we move forward. Should you have further questions regarding our fraud procedures and to learn more about protecting your debit card, please contact a Customer Service Representative.