Protecting your Identity and Your Financial Accounts
We at Bank of Hillsboro want you to know that protecting your identity and your personal information are two of the most important things that we deal with each and every day. We know that every year millions of Americans become victims of identity theft and credit theft. As a result, we are providing this important information so that you can do your part to help us in our efforts to prevent you from becoming the next victim.
The most important thing that we want you to know is Bank of Hillsboro will never initiate a request for sensitive information from you via e-mail (i.e. Social Security Number, Personal ID, Password, Pin or Account Number). We strongly suggest that you do not share your Personal ID, Password, Pin or Account Number with anyone ever.
Next, we want you to understand what information we collect and how it will be used and safeguarded.
Information We Collect
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us or others
- Information we receive from a consumer-reporting agency
Remember, Bank of Hillsboro will never initiate a request for sensitive information from you via e-mail (i.e. Social Security Number, Personal ID, Password, Pin or Account Number). Do not share your Personal ID, Password, Pin or Account Number with anyone ever.
We do not disclose to any third parties nonpublic personal information about our customers or former customers except as permitted by law. We may disclose the information we collect, as described above, to companies that perform marketing services on our behalf.
Protecting Your Information
We restrict access to nonpublic information about you to those employees who need to know the information to provide products or services to you. We maintain physical, electric, and procedural safeguards that comply with federal standards to guard our nonpublic personal information.
You Can Protect Yourself
There are two main considerations that you must be concerned with when it comes to personally protecting your credit and identity information. The first is credit theft and the second is identity theft.
Credit Theft is when a criminal makes purchases on accounts that you have previously established. The criminal will steal one of your credit card numbers and use it to make purchases. You will most likely find out that you were a victim of credit fraud when you review your statement. As soon as you notice the unauthorized charge, call your credit card company to dispute the charge and have your account number changed or closed immediately.
Identity Theft is when a criminal uses your personal information to open new accounts. In the case of identity theft the criminal will obtain personal information about you and use that information to secure credit as if they were you. Repairing identity theft is both time-consuming and highly stressful.
How thieves get your personal information:
The Trash — One of the easiest things that a thief can do to gather information about you is to dig through your trash.
The Solution — Never throw out anything that has your account numbers or personal information on it without shredding it first. A crosscut paper shredder is a little more expensive than a conventional shredder but it prevents the thief from pasting strips together to get your personal information.
The Account Update Scam — This scam is usually carried out via e-mail although it is also done over the phone and is often referred to as phishing. Typically you will receive an e-mail that will look like it’s from someplace where you have an account such as your Internet Service Provider (ISP) or your financial institution. Different approaches include things such as “We’re updating our records,” “We’ve identified fraudulent activity on your account,” or “Valuable account and personal information was lost due to a computer glitch.” They will tell you they need to update your account information and ask you to send private information such as a credit card or Social Security number.
The Solution — Never share any kind of personal information via e-mail, pop-ups or telephone. Be alert for the following signs that might indicate fraud:
- Misspelled words; including capitalization
- Poor grammar
Remember the following:
- Only use your credit card number on Internet sites that have a secure, encrypted system (look for the “https” (s = security) in the address line or lock icon).
- Make sure the Web site is certified with a digital security certificate by clicking on the “closed lock” or “solid key” image located in the bottom bar of your browser window. A small frame with site security information will appear. Click the word ‘Subject’ for Internet Explorer to verify you are on the correct Web site, and make sure the registered owner matches the site. To verify the site certification authority, click the ‘Issuer’ tab. For Netscape, click on “View Certificate” to view subject and issuer details.
- NOTE: When you are on our Online banking page the certificate should show that it is issued to www.mynetbanking.com.
The Mailbox — There is a lot of personal information about you that gets sent to your mailbox. There are also many vulnerable items containing your personal information that you put in your mailbox every day.
The Solution — When mailing items that contain personal information or checks, it is always a good idea to mail them in a sealed mailbox or drop them at the post office. For incoming mail, the safest thing to use is a locked mailbox or a post office box.
Stealing Your Wallet — A thief may remove one of your many credit cards from your wallet, leaving the others in tact, and may even arrange the return of your wallet. The Solution — A criminal can do a lot of damage with one credit card. Carry only what you need. Don’t carry extra credit cards or your Social Security card in your wallet. Passwords/PINS and SSN — Most creditors use your mother’s maiden name as your account password by default, and many may also use a portion of your SSN, such as the last four digits.
The Solution — Take the time to change these passwords to a different password that is difficult to guess and memorize all of your account PINS, passwords and your Social Security Number. Do not keep any of this information in your computer. Other easily available passwords to avoid are: your birth date, phone number or your address.
The Workplace — In a practice known as “business record theft,” a thief will steal files out of offices where you’re a customer, employee, patient or student; bribing an employee who has access to your files; or “hacking” into electronic files.
The Solution — Find out who has access to your personal information at work, and other companies with which you do business, and verify that records are kept in a secure location.
At Home — Checkbooks, bills, and financial statements may be stored in your top desk drawer or perhaps piled up on your kitchen counter . . . these are just a few items containing your personal information that most people have at home.
The Solution — Secure personal information in your home, especially if you have roommates, contract outside help or are having service work done in your home. Inexpensive safes can be purchased at most hardware or home improvement stores.
DSL/Cable Modem & Wireless Networks — Hackers can get into your computer and even tap into your wireless network.
The Solution —- Make sure that you are using a hardware or software firewall and put as much security in place as you can to protect your wireless connection.